NUage Wireless's co-managed IT solutions are our customized solution for companies seeking a trusted and experienced partner to co-manage your IT department. Whether you need helpdesk staff augmentation or our NOC engineers to monitor your environment 24x7; we're your partner.
From our helpdesk to NOC to SOC, we will create a seamless extension of your current IT team. From our front-end helpdesk to take the urgent calls and chat to our back-end NOC engineers to ensure the alerts on your server are resolved; we can help your current over-burdened and over-worked IT staff.
At NUage Wireless we understand every one of our clients are different and come with different challenges and requirements. This is why we can tailor a completely custom solution to fit your individual organizations IT goals.
More than your average IT guy...
Normal day-to-day Internal IT departments are in constant firefighting mode due to a large number of users, skills gaps and inadequate training. Our goal is to run your IT department our business, which includes customized planning provided by our vCIO, regular reporting on the state of your IT through key performance indicators, end user check-in surveys, ongoing project management and help desk service level reporting. Our per-device, per-month pricing model also makes it easier to understand and predict your overall IT costs.